Variable | Criteria and Sub-criteria | Nature |
The process of attracting donor: -Make culture of blood donation in society -Inform about the benefits of blood donation and the need to donate blood | Donor's input | |
Intellectual capital of blood donation center: -Employee competence in terms of scientific and practical -The number of trained employee -give suggestions to improve doing tasks -Timely presence | First input of blood donation center | |
Space and Facilities of blood donation
center: -Space, light, ventilation, cleanliness, temperature -Having the necessary equipment | Second input of blood donation center | |
Blood donation center costs | Third input of blood donation center | |
Intellectual capital of blood bank: -Employee competence in terms of scientific and practical -The number of trained employee -give suggestions to improve doing tasks -Presence timely | First blood bank input | |
Space and Facilities of blood bank: -Space, light, ventilation, cleanliness, temperature -Having the necessary equipment (Special refrigerators and freezers, conventional refrigerator to store blood samples, incubator shaker, sero-fuge, etc. | Second blood bank input | |
Blood bank costs | Third blood bank input | |
Intellectual capital of hospital: -Employees competence in terms of scientific and practical -The number of trained employee -give suggestions to improve doing tasks -Timely presence | First hospital input | |
Space and Facilities of hospital: -Space, light, ventilation, cleanliness, temperature -Having the necessary equipment | Second hospital input | |
Hospital costs | Third hospital input | |
Environmental actions of blood donation centers: -Proper disposal of waste | First output of blood donation center | |
Management of financial resources (supportive budget) in the blood donation center | Second output of blood donation center | |
Waste management in blood donation center *Waste due to expiration, lack of demand | Third output of blood donation center | |
Loss rate in blood donation center *Waste due to improper blood storage | Fourth output of blood donation center | |
Social actions of blood donation center -Employee satisfaction -Health and safety of employees | Fifth output of blood donation center | |
| Environmental actions of blood bank: -Proper disposal of waste | First blood bank output |
Management of financial resources in blood bank | Second blood bank output | |
Waste management in blood bank *Waste due to expiration, lack of demand, negative result of cross-match test | Third blood bank output | |
Loss rate in blood bank *Waste due to expiration, improper storage, lack of demand, negative result of test (Cross-match, ...) | Fourth blood bank output | |
Social actions of blood bank -Employee satisfaction -Health and safety of employees | Fifth blood bank output | |
Environmental actions of hospital: -Proper disposal of waste | First hospital output | |
Hospital revenues | Second hospital output | |
Waste management in hospital Additional and Durable blood or blood near to meet expiration date | Third hospital output | |
Loss rate in hospital Cancellation of surgery, Cross match/Transfusion, expiration, etc. | Fourth hospital output | |
Social actions of hospital -Employee satisfaction -Health and safety of employees -Crisis management (Sudden hazards such as earthquake, possible complications of blood transfusion (e.g. severe reactions, allergies, fever, hypotension, bleeding -Inform patients about possible reactions of blood transfusions -Controlling blood bags at the time of) receiving it from blood bank and before blood transfusion -Controlling patient's clinical and laboratory signs before and after blood transfusion -Controlling patient profile before blood transfusion and matching it with blood bag | Fifth hospital output | |
Recording and archiving in blood donation center -Completeness -accuracy and validity | Sixth hospital output | |
Patient satisfaction from hospital -How to do sampling from patient blood -How to do blood transfusion -Responsiveness to expectations and complaints -Availability of doctors during complication | Seventh hospital output | |
Quality in hospital: -Hygiene -Health, quality and freshness of transfused blood -Implementation of hemovigilance program -Blood transportation in hospital ward -Blood storage until transfusion (temperature, special refrigerators) -Timely blood transfusion (a maximum of 20 minutes after receiving) | Eighth hospital output | |
Inventory management in hospital -Management of blood shortages (unavailability of required blood group, etc.) -Proper selection of blood for transfusion considering condition (freshness, near to meet the expiration date, ...) -Ordering policies | Ninth hospital output | |
The number of donors (Amount of donated blood) | First intermediate variable between donor and blood donation center | |
Recording and archiving in blood donation center -Completeness -accuracy and validity | First intermediate variable between blood donation center and blood bank | |
Other Social actions of blood donation center: -Doing Medical examination (checking donor medical record, interval time between two blood donations, Blood donation eligibility criteria (age, weight, physical and mental conditions, etc.)) -Crisis management (Sudden hazards such as earthquake, possible complications of blood donation such as Inflammation of the veins, localized tenderness, a collection of blood under the skin, bruising, etc.) | Fourth intermediate variable between blood donation center and blood bank | |
| Partnership and cooperation between blood donation center and blood bank: -Sharing information | Fifth intermediate variable between blood donation center and blood bank |
| Inventory management in blood donation center: -Management of blood shortages -Proper selection of blood to send considering condition (freshness, near to meet expiration date, ...) | Sixth intermediate variable between blood donation center and blood bank |
| Recording and archiving in blood bank -Completeness -Accuracy and validity | First intermediate variable between blood bank and hospital |
| Hospital satisfaction from blood bank: -Storage of blood and blood products in terms of temperature and storage place (after receiving from the blood donation center, doing tests, reservations / not) -Timely delivery of blood to the hospitals -Transportation -Responsiveness -Freshness of received blood | Second intermediate variable between blood bank and hospital |
| Quality in blood bank: -Hygiene -How to do tests on donated blood (HIV, hepatitis, etc.) and blood samples, and cross-match tests -Accuracy of test results -How to do separation (analysis) Blood | Third intermediate variable between blood bank and hospital |
Other Social actions of blood bank: -Crisis management (Sudden hazards such as earthquake, etc.) -Controlling blood bags during (at the time of) delivery to hospital (hemolysis, clots. discoloration, etc.) | Fourth intermediate variable between blood bank and hospital | |
Partnership and cooperation between blood bank and hospital: -Sharing information | Fifth intermediate variable between blood bank and hospital | |
Inventory management in blood bank -Management of blood shortages (unavailability of required blood group, etc.) -Proper selection of blood to send considering condition (freshness, close to the expiration date, ...) -Cross-matching policies | Sixth intermediate variable between blood bank and hospital | |
| Donor satisfaction from blood donation center -Employee attitude -Responsiveness -How to get blood from a donor -Consulting for hepatitis, AIDS, thalassemia, etc. | First feedback variable of blood donation center |
Satisfaction of blood donation center from blood bank -Accuracy of results of test on donated blood (HIV, hepatitis, etc.) provided by blood bank | First feedback variable of blood bank | |
| Blood bank satisfaction from hospital -Storage and transportation of blood samples in hospital for sending to blood bank | First feedback variable of hospital |